1 Jun 2017

Alcatel-Lucent Jobs in South Africa : Head of Quality Strategy

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Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

General Purpose:

Takes the lead in quality strategy deployment for a defined\specific

quality area in line with entity\unit business strategy.


Responsibility Area:

Lead creation of Quality strategy and long-term objectives to

achieve Nokia-grade quality ambition

Lead strategy workshops

Interface with external organizations to understand industry trends,

benchmarks, and quality best practices and approaches

Support external facing view of Quality and CQO office

customers, analysts, industry bodies, and related

Support creation of sub-team level strategies to drive overall quality


Market Quality as a product (internally and externally), creating and

driving clear messages around our Nokia Quality brand and key

initiatives as well as creating elements of strategy, roadmap, and

marketing/communications plans

Responsible for influencing management team and act as a

champion on quality issues

Support and coach team members towards achievement of overall

quality strategy and goals

Job Description:

Lead strategy process for Quality

Prepare executive content related to Quality strategy, vision, and


Support external facing view of Quality and CQO office

customers, analysts, industry bodies, and related

Lead workshops to define Quality strategy

Support other projects as needed in support of Head of Quality

Planning or CQO


Job Grade/Level: Quality Manager 3, JG11

Additional Requirements:

Several years (>5) of relevant experience and a proven track record


Systematic and quality minded thinking

Excellent networking, teaming, and communication skills

Strategy & Business analytics

Program & Product Management

Experience creating and driving process/business KPIs

Understanding of business financial management

Able to working individually or leading small teams to create project


Self-directed worker

Job: fNokia Quality Management & Engineering

How to Apply

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