21 Dec 2018

CSG Jobs in South Africa : Business Consultant Senior

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Position Type:

Full time




PS – Resources EMEA

Position Details:


  • Assumes overall responsibility for defining a solution that matches clients business needs.
  • Guides clients through the formulation and documentation of business requirements
  • Provides leadership to business clients and consultants to distinguish business requirements and functionality from system requirements and functionality.
  • Consults with customer to identify the evolution of the business needs.
  • Organizes system requirements for phased implementations across multiple products.
  • Guides the project team through project planning, implementation and testing of the system requirements.
  • Reviews test plans to ensure coverage of system requirements.
  • Manages specification studies in multiple areas and phases, using a team of consultants, including assessing the customers readiness and the creation of agendas.
  • Estimates scope of consultant efforts and accurately estimates billable time required for completion.
  • Primary contact point for clients business interests, and responsible for resolution of issues.
  • Point of contact for information, support, direction and leadership for other business analysts, core product management teams and shared development team.
  • Responsible for delivering feedback to the core product teams to ensure that future releases of the products meet the ongoing needs of the client/business.
  • Provides leadership to the project team and client on the impact of market and regulatory changes and the future directions of the core products.
  • Works and collaborates with expert level peers.
  • Accountable for the work performance of other consultants in the team.

Skills & Knowledge:

  • In-depth understanding of customer needs and broad impact of changes in business environment and industry trends.
  • In-depth understanding of clients industry (wireline, wireless, data services, cable systems, pre/post-paid
  • business models; financial etc.).
  • Solid understanding of an integrated Intec solution, demonstrating mastery of several products.
  • Highly developed analytical and problem solving skills.
  • Solid understanding of project management discipline to ensure primary responsibilities are completed within accepted standards and templates (eg Change Management, Issue Management).
  • Highly developed communication skills for demonstrations, presentations, consulting with clients, and influencing others.
  • Highly developed personal and problem resolution skills for customer interaction.
  • Comprehensive familiarity for BBP collateral for requirement.

Education and Experience:

  • Bachelor Degree or diploma in Information Technology, Computer Science, Engineering (Electrical,Software, Telecommunications) or Business (with major in Computing).
  • Minimum 7 years experience as business/software consultant in telecommunications or other relevant industry.
  • >50% travel to client sites
  • May be required to work on site for extended periods
  • Additional hours as required, usually extensive in early stages of the project

How to Apply

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