Cummins Inc. Jobs in South Africa : Administration Leader
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- Company: Cummins Inc.
- Location: Middelburg, Mpumalanga, South Africa
- State: Mpumalanga Jobs
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in South Africa
Supervises the day-to-day operations at a defined location; responsible for the operations and financial metrics in a specific branch with a single line of business.
Responsible for the operations and financial metrics for the branch.
Provides input into the Annual Operating Plan; monitors the branch to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecard, profit and loss metrics, and asset metrics.
Develops an understanding of Cummins in the line of business.
Provides input into annual marketing and sales plan; develops and maintains business relationships with customers.
Monitors customer satisfaction for the Branch as measured by Net Promoter Score and Lens of the Customer programs; promotes a culture of customer service in the branch.
Supervises customer service through Branch operations; oversees and enforces use of defined service processes.
Oversees warranty submission and rejection for the branch; develops an understanding of repetitive warranty issues and provides feedback to the organization to ensure product and service improvement; monitors Repair Event Cycle Time and supervises process improvements within the branch.
Monitors compliance with health, safety, and environmental standards and compliance; actively participates in health, safety, and environment audits.
Supervises facilities maintenance.
Supervises, develops, and motivates a small team of support employees; monitors work for direct reports.
At Cummins, we are an equal opportunity employer committed to creating an inclusive environment where the diversity of our workforce strengthens our ability to deliver world class products and services to our customers . Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, citizenship, gender identity and/or expression, or other status protected by law. Cummins welcomes applicants with disabilities and will make reasonable accommodation to enable individuals to apply and compete for employment opportunities for which they are qualified. We are committed to fostering a flexible environment that supports the balanced integration of an employee’s professional and personal responsibilities and goals
Education, Licenses, Certifications
College, university, or equivalent degree in required Business Administration, Engineering, or related subject required.
Intermediate level of relevant experience required.
Job GENERAL MANAGEMENT
Primary Location South Africa-Gauteng-Johannesburg-South Africa, Middelburg, DBU Kilo Street
Job Type Experienced – Exempt / Office
Recruitment Job Type Exempt – Experienced
Unposting Date Ongoing
Req ID: 180007D2